At the heart of Cher’s work is what she calls Human Kind Development, otherwise known as Social-Emotional Intelligence (SEI)—the ability to recognize, understand, and manage emotions in ways that enhance relationships and workplace dynamics. While most professionals were taught technical skills, few were ever given explicit instruction on setting boundaries, processing emotions or navigating difficult conversations—skills that directly impact leadership effectiveness, team cohesion and overall productivity. Cher makes these concepts accessible through relatable storytelling, real-world examples and evidence-based strategies that help teams build sustainable habits for success.

What sets Cher apart is her ability to see the connections that others miss. With a unique blend of expertise spanning mental health, conflict resolution, organizational dynamics and education, she helps organizations shift from reactive problem-solving to proactive skill-building. Her approach goes beyond temporary fixes, instead fostering long-term adaptability and resilience. Through interactive workshops, speaking events, podcast, online membership, and her book Could It Be Better?, Cher empowers individuals and teams to lean into discomfort, reframe challenges and create cultures where both people and business thrive.

Cher’s clients have reported significant shifts in communication, stress management and overall team morale after implementing her strategies. By working with her, organizations gain the tools to foster trust, encourage collaboration and build environments where employees feel valued, heard and empowered to do their best.